Front Office Agent


Brief Description:

A hotel business in Athens, in the context of its continuous development, is looking for a front office agent for permanent employment.

Job Description:

The LUX&EASY Signature Syggrou 234 hotel is looking for a front office agent for permanent and full-time employment.


  • Greeting and welcoming guests with a friendly attitude and a smile
  • Performing check-in and check-out procedures efficiently
  • Handling guest reservations, cancellations, and changes
  • Providing detailed information about hotel services, amenities, and local attractions
  • Addressing guest inquiries, requests, and complaints promptly and professionally
  • Managing room assignments and ensuring special requests are fulfilled
  • Maintaining accurate records of guest accounts and processing payments
  • Coordinating with housekeeping and maintenance to ensure guest satisfaction
  • Ensuring the front desk area is clean and organized
  • Adhering to all hotel policies, procedures, and standards
  • Performing any other tasks as requested by the front office manager

Required Qualifications:

  • Proven experience of at least 2 years in a similar position in a 4* or 5* hotel
  • Excellent knowledge of English; knowledge of additional languages is a plus
  • Strong customer service and interpersonal skills
  • Professional behavior and appearance
  • Ability to handle multiple tasks and work under pressure
  • Excellent organizational and time-management skills
  • Familiarity with hotel management software (e.g., OPERA, Fidelio)
  • Positive attitude and team spirit
  • Consistency and reliability
  • Basic knowledge of hygiene and safety procedures


  • Friendly and pleasant working environment with respect for people’s needs
  • Continuous training in new trends in the tourism market
  • Attractive remuneration package
  • Opportunities for advancement in a growing hotel group

All applications will be treated with the utmost confidentiality.


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